Ratings & Reviews

Overall Rating

5
(27 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Joni S. - |Recommended: YesWelcome Home — Nice community, Staff is very helpful.
response from property -Welcome Joni and Kayleigh! Thanks for the awesome review! Mill Trace Staff
submitted by Dana F. - |Recommended: YesA nice place overall, love the view of the pond — Peaceful and calm
response from property -Thank you Dana for your review Welcome again to Mill Trace Village !
submitted by Danielle T. - |Recommended: YesMill Trace Village Apartments — We were excited to get a place of our own and be able to call home Due to not wanting to spread ourselves too thin, we decided to move into an apartment that is not recently renovated. The differences in the two apartments are minimal and things that could be remedied easily. Such as - We don't have a ceiling fan in the living room or bedroom, so we bought an osculating floor fan. - We have white appliances, so we added color throughout the kitchen. The only other differences are the finish on the hardware of the doors, the shower curtain rods, and having a over the range mounted microwave. We were nervous about moving into an apartment because we have lived in a house for so long, we needed to ensure we were more aware of our noise level. Surprisingly, we have found that the apartment pleasantly quiet through the walls and the only place we notice sound is through the entry door. The application process was easy and had minimal stress. The office staff are patient and kind, I love talking to them Even after moving in, the office staff remained sweet and professional They have received a LOT of questions from me and ensured that I understood the answers with the almost daily phone calls I was making I appreciate their patience and kindness After moving in there is a walk through that has to be submitted back to the office. In this paper, you are notating any discrepancies. The office staff ensured me that it was okay to be a picky , and no sooner did the work order get placed for the minimal problems, they were fixed or notated for future move out. I have worked with Tracy, Patricia, and Kristina and have nothing but good things to say about all of them The maintenance workers are also kind, personable, and thorough. I have had the pleasure of working with Tripp and Kevin and they are in and out, quick and efficient The grounds are well maintained and there seems to be an annual schedule on exterior items that keeps the community bright We have an amazing layout that I would not change for another layout here currently. The great room is HUGE, the kitchen is a standard apartment kitchen that can really only have one moving working person in at a time, our child's bedroom is perfect for him and the walk-in closet is HUGE as well with a second bathroom across from it, the master bathroom is perfect and I LOVE the walkthrough closets into the master bath I have so many good things to say about Mill Trace Village BUT, I am a bit of a different character so, for those of you that can relate to sensory things, you're welcome We are in the Delta and I absolutely LOVE the layout, even told Tracey I didn't want to see the layout, that is the one we wanted I'm not sure how the other layouts work as far as noise and space within the unit but, in ours the HVAC hot water heater, dishwasher, and washer and dryer are all in the kitchen area. I initially thought this was a great idea, especially if there was a leak, but it's located directly beside the living room. The sound of the washer, dryer, dishwasher, and HVAC all running at the same time is VERY loud and seems to bounce off the kitchen wall into the great room. It's just a sensory thing for me, it might not be loud to someone else. I just have strategically put the appliances on the best rotation I can to sooth myself This is not something that effects my opinion on the apartment complex, this is just something that I notice and figured I would share with others in case they have the same sensory overload that I do We love it here. It is quiet and feels like a community
response from property -Nelly, thank you for your review ! Welcome again to Mill Trace Village
submitted by Holly R. - |Recommended: YesI believe that mill trace is the best — best personal , great community .
response from property -Holly , Thank you for your great review of Mill Trace Village. We are so glad you and your family love it here. Mill Trace Village Staff
submitted by Linda L. - |Recommended: YesI am enjoying it in the 2 weeks I have lived here — It is quiet, convenient to so many things, well run
response from property -Linda, We thank you for such kind words and taking the time to review our community. Mill Trace Staff
submitted by Brooke H. - |Recommended: YesFantastic place to live — very convenient location, quiet community, spacious and great community and service from office members.
response from property -Brooke , Thank you for the great review ! We are so happy to have you and your family here with us.
submitted by Robert C. - |Recommended: YesAside from general apartment life — Very well maintained any problems, and there weren’t many, were handled very quickly and professionally. All in all, a decent place to live.
response from property -Robert, We will miss you and Janice! Thank you so much for your great review of Mill Trace Village!
submitted by Kelly P. - |Recommended: YesProperty is beautiful, maintenance is hard-working and very on-top of any issues and everyone is so nice — I would say that the apartment is quiet, spacious and and updated. The amenities are great especially the pool and everyone from staff to neighbors have been so friendly
response from property -Kelly, We are so glad you are enjoying the amenities. Thank you for such a great review of your community! Welcome home again !
submitted by Cierra C. - |Recommended: YesI am loving it here — I am happy here. Thank you team for everything
response from property -Cierra, We are so happy to have you both here ! Thank you for taking the time to write a review.
submitted by Doris J. - |Recommended: YesGreat place for a family — great family oriented community
response from property -Doris, We are so happy that you took the time to leave such an awesome review about your community. We are excited to keep providing you with outstanding customer service for more years to come! Mill Trace Staff
submitted by Jayquan S. - |Recommended: YesGreat place to live. — Nice and friendly environment.
response from property -Jayquan, Thank you for your kind words! We work extremely hard to keep the property standing tall and our customer service on 100 at all times! Mill Trace Staff
submitted by Willis F. - |Recommended: YesVery safe and clean place to live. — Very clean and safe place to live
response from property -Willis, We are very excited to pass along to our Maintenance team the hard work in keeping the community sharp, made an impact on our Resident! Thank you, Mill Trace Staff
submitted by Jackie E. - |Recommended: YesLove it — Property is very well taken care of office staff responds to all issues of need promptly.
response from property -Jackie, Thank you for your kind words. We are very highly addicted to Great Customer Service! This is your Community and we are proud to make a difference that you have noticed! Mill Trace Staff
submitted by Beth T. - |Recommended: YesI’ve lived here for 7 years. I love the affordable rent, quick response to maintenance requests, the safety I feel here, quick maintenance response, and same people in the office since 2015. I just love living in Mechanicsville. I highly recommend this place
response from property -Thank you Beth for your review ! Please continue sending refers our way !
submitted by Christopher P. - |Recommended: YesThis is such an amazing place to live The staff is amazing and they are very friendly. I have lived here for almost three years and hopefully many more. A very special thank you to Patricia in the office Always positive and smiling.
response from property -Christopher, We are grateful of the time you spent leaving this review ! We are very happy you chose Mill Trace Village .

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Mill Trace Village", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Mill Trace Village", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose